Effective Date: 15 June 2026

Privacy Policy

1. Introduction

Simplify Africa respects your privacy and is committed to protecting your personal information.

2. Information We Collect

We may collect personal details, contact information, device information, and transaction records.

3. How We Use Information

Information is used to provide services, process transactions, deliver support, and improve customer experience.

4. Information Sharing

We do not sell personal information. Information may be shared with trusted service providers where necessary to deliver services.

5. Data Security

Reasonable technical and organisational measures are implemented to safeguard customer information.

6. Data Retention

Personal information is retained only for as long as necessary to fulfil legal, regulatory, and operational requirements.

7. Customer Rights

Customers may request access to, correction of, or deletion of their personal information subject to applicable laws.

8. Cookies and Analytics

Our website may use cookies and analytics tools to improve functionality and user experience.

9. POPIA Compliance

Simplify Africa processes personal information in accordance with South Africa's Protection of Personal Information Act (POPIA).

10. Changes to this Policy

This Privacy Policy may be updated periodically. Continued use of our services constitutes acceptance of any changes.

11. Contact Us

For privacy-related enquiries, contact support@simafrica.travel

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